Claudia Gemstones
Where Nature's Artistry Meets Elegance

Terms and Conditions

Welcome to Claudia Gemstones (claudiagems.com). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website.

1. Introduction
1.1. These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full.
1.2. If you register with our website, submit any material to our website, or use any of our website services, we will ask you to expressly agree to these terms and conditions.

2. Intellectual Property Rights
2.1. Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. All these intellectual property rights are reserved.
2.2. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

3. Acceptable Use
3.1. You must not:
- Republish material from this website (including republication on another website);
- Sell, rent, or sub-license material from the website;
- Show any material from the website in public;
- Reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose;
- Edit or otherwise modify any material on the website;
- Redistribute material from this website.
3.2. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

4. Products and Pricing
4.1. All products are subject to availability and may be withdrawn at any time.
4.2. Prices of products are subject to change without notice.
4.3. We endeavor to ensure that all prices and descriptions on our website are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.
4.4. If you are based in Singapore, we will charge GST (Goods and Services Tax) at the prevailing rate.

5. Orders and Payments
5.1. By placing an order, you are offering to purchase a product on and subject to these terms and conditions.
5.2. All orders are subject to availability and confirmation of the order price.
5.3. We will take payment upon receipt of your order. The payment methods we accept are listed on our website.

6. Shipping and Delivery
6.1. We will deliver the products to the address you specify for delivery in your order.
6.2. Delivery times may vary according to availability and any guarantees or representations made as to delivery times are limited to Singapore and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

7. Returns and Refunds
7.1. If you are not satisfied with your purchase, you may return it to us within 14 days of receipt for a refund or exchange, subject to the following conditions:
- The product must be in its original condition and packaging.
- Proof of purchase is required.
7.2. We do not accept returns on custom-made or personalized items.

8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our website;
- Any unauthorized access to or use of our servers and/or any personal information stored therein;
- Any interruption or cessation of transmission to or from our website;
- Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website by any third party;
- Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the website.

9. Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found at [Privacy Policy link]. By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.

10. Changes to Terms and Conditions
We may revise these terms and conditions from time to time. The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website.

11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Singapore, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

12. Contact Information
If you have any questions about these terms and conditions, please contact us at:
Email: tina@claudiagems.com
Phone/WhatsApp: +65-8748-3005
Claudia International Pte. Ltd. 
Address: 60 Paya Lebar Road #09-43, Paya Lebar Square Singapore 409051